LIVECustomer Experience Marketing
LIVE
SMA had recently repositioned their brand and needed communications to reflect this. Futureproof was asked to work across digital and direct mail, updating touch points accordingly. The overall goal was to place SMA as the go-to brand for support, advice, and ultimately their infant formulas.
Futureproof completed a proprietary strategy process to translate the new brand positioning into a thorough strategy that could be applied across all media. For the direct mail, we designed a traditional welcome pack, and an innovative bottle-shaped piece to promote SMA’s NPD.
We conducted a thorough review of the website and proposed improvements to the look and feel, and content structure. As part of this process, we held a photoshoot with parents and babies, and ran user testing, to create an optimal and logical user journey with imagery that reflected SMA’s new positioning and better engaged with mothers.
Over 400k DMs sent out.
Digital aspect of project on hold pending Nestle buy-out of Pfizer.
LIVEEngaging instore communications to lead and grow the category
LIVEBringing artisan ciders out of Somerset
Orchard Pig was looking for marketing and communications expertise to help realise their ambitious growth plans. They needed an agency that could grow their consumer and customer base through excellent communications, delivering short-term objectives and long-term growth.
Futureproof developed a strategic approach that informed a full year plan across the on and off-trade. By building on consumer insight and brand truths, we demonstrated our ability to develop the brand from day one.
Data pending
COMPLETEDevelopment of Prostate Cancer UK's first regular giving product
Prostate Cancer UK, having just undergone a rebrand and incorporated another charity (Prostate Action), was in a stronger position to fight against prostate cancer and prostate diseases. With this in mind, Futureproof was asked to develop a new initiative that would reinforce their new branding, raise awareness, and drive donations that would help achieve their goal of ‘radically transforming the future for men with prostate cancer and prostate disease.’
Futureproof developed ‘Save the man’, a compelling initiative that garners support through its targeted imagery and copy. We tailored the campaign to fit different audiences, including a younger audience that had never previously been targeted.
‘Save the man’ was launched across various media, including a DM pack, magazine insert and email, which was also another first for the charity. We added another variable – the type of ask – and used tracking mechanics to identify where the communications had the greatest impact.
Data pending
Prostate Cancer UK seeks to ‘save the man’ with regular donations, Matthew Chapman, Marketing Magazine
COMPLETEMaking it a truly 'lovely jub-ilee' celebration
White Stuff celebrated their 25th anniversary in 2012 and were keen to exploit the marketing opportunity it represented. Their in-house marketing team was already at capacity so they needed an agency able to work across multiple disciplines, cost effectively.
Futureproof was tasked with using the anniversary to build brand recognition, engender deeper engagement with their existing customers and introduce new customers to their database.
We launched a celebratory events campaign, using a converted Routemaster bus to visit village fetes and festivals across the UK. The tour visited 22 events over the summer of 2010, and we promoted the brand at each event; engaging audiences with activities at each stop in the journey.
Our team worked as an extension of the White Stuff marketing department to deliver a hugely successful experiential campaign, brought to life by create design and innovative ideas for events.
A full-service marketing solution that removed the cost of multiple agencies and delivered event management, social media, branding, data capture and staffing. We increased the capacity of the White Stuff marketing department enough for them to successfully capitalise on the opportunity presented by their anniversary.
Return on Investment: £1 : £2.27
Number of events: 22
Attendance at events: 764,300
Bus on the move: 28,040
Competitions: 3,955
Facebook: 2,172
Total: 798,467
Increase to revenue resulting from campaign = £90,697.00
Total campaign cost = £40,000.00
LIVEChanging common perceptions of India and its cuisine
The Spice Tailor sought to break the indulgent stereotype of Indian food and offer a healthy alternative. Consequently, they created a range of light and fresh Indian sauces that redefine home-cooked Indian food.
Futureproof was challenged to develop a campaign that reflected the brand’s creative and vibrant approach, moving consumer perception of Indian food from heavy and unhealhty to simple and light.
We developed the brand idea ‘Rethink Indian’ and executed this through ‘Spice Night’, an interactive digital campaign.
Mirroring what the product does for the sauce sector, the idea encouraged consumers to rethink Indian cooking at home. The Spice Night campaign was developed to secure the buy-in of over 150,000 new consumers to the brand, and also drive sales with their major retailer.
Spice Night came in the form of a weekly cook-along with Anjum Anand, hosted on Facebook with weekly promotions to drive repeat visits and purchase. A Facebook app was created to facilitate interaction with the brand, allowing users to map their culinary journey, communicate with friends and enter competitions.
Data pending.
Data pending.
LIVESaving and protecting children in the world's most dangerous places
World Vision asked Futureproof to develop an inspiring and engaging new charitable product, focussing on fragile contexts and undesignated funds to help save children around the world.
We developed Raw Hope, a £10 monthly pledge to protect children living in the world’s most dangerous places from physical harm and exploitation. Acknowledging the need for the target market to gain a greater insight into the dangers facing these children, Futureproof created a product that combined the raw reality of their situation with the hope World Vision brings.
The campaign succeeded in providing an inspirational and engaging, new charitable product. It was launched through face-to-face fundraisers and telemarketing, aided by various sales tools, posters and a promotional video.
In order to combat the high attrition rates prevalent within the charity sector, we created a monthly eRM that featured a three minute video, providing insight into where and how the donor’s money is being used. The email focusses on one country each month, revealing the challenges it faces, and shares the stories of courageous children who have had their lives transformed thanks to World Vision.
LIVECommunication to engage and empower over 6,000 Publicans throughout the UK
Enterprise identified the need to re-establish itself as a force for good within the UK pub industry, starting with the relationship with their Publicans. Enterprise had traditionally allowed their behaviour and business results to dictate their corporate positioning, with their quarterly communications to Publicans being directive and commercially focussed.
They sought to re-engage the Great British Publican with a communications platform designed to empower Publicans to increase trade.
We created an all-new communications platform called ‘empower’ to fit the strategic aim of ‘empowering the Great British Publican’. Operating across both digital and traditional platforms, the communications are designed to deliver consistent, frequent and targeted messages.
The communications include a monthly newspaper and deals supplement, a weekly email, a regular text message service, and a fortnightly staff email. Futureproof ensures all content is credible and purposeful, focussing on giving both Publicans and staff the information they need to feel empowered. This in turn helps to change the perception and performance of Enterprise and its pubs.
A holistic communications platform developed across media channels to reflect the updated positioning of Enterprise as an undeniable force for good. Credible, forward-thinking communications are bringing Enterprise Publicans to the forefront of their industry, maximising the opportunities available to them.
We continue to provide the complete support necessary in ensuring the company strategy is being communicated through every interaction. empower has strengthened the level of engagement between Enterprise and its Publicans, providing the foundations for a positive and profitable future relationship.
LIVEA fresh approach to a classic brand
Hovis conducted a report into sales of their Hovis Homebake product and found that of the 40% of UK households which purchased part-baked bread, they did so only six times a year.
Recognising the need to raise brand awareness, Hovis gave Futureproof a brief to drive trial of the product and increase the frequency of consumers buying Hovis Homebake. The focus was to portray the brand as delicious, premium and unique; benefitting from a long shelf life whilst having the same great taste as freshly baked bread.
Futureproof launched ‘Bread, But Better’, a press campaign focussed on highlighting the benefits of Hovis Homebake over normal bread – a more indulgent, tastier bread, with all the wholesome goodness of Hovis but now even better.
We developed two adverts, ‘Shall I carve?’ and ‘More than just a bit on the side’ for the Hovis Homebake range of bloomers and rolls. The adverts feature Hovis Homebake as the main meal with traditional dinner food relegated to a side plate, emphasising the strength of the bread as a dish in its own right.
The adverts will feature in Tesco Magazine, which was listed as the second largest distribution magazine in the UK last year.
